We’ve postponed our Denver event! We’ll now be bringing you that ElevateCX goodness in September 2020. Same location, same venue, same speakers, same Elevate.
Join 200 customer experience leaders in beautiful Denver, Colorado. Two full days of education, community, and perfectly planned events.
Learn from your industry peers about trends in CX, hear thoughtful advice on growing and scaling teams, and get insight into how legacy brands are evolving their customer support solutions. We carefully plan our agenda to include lots of curated social time as well, so you’ll be able to meet new contacts and build lasting, genuine relationships.
Most of our attendees are Customer Support Managers, Directors of CX, Heads of Support, Customer Advocates, and even QA and Documentation Specialists. You’ll be in good company all weekend!Learn from your peers
ElevateCX is the premier event for customer support and customer experience professionals. There’s more to customer support than just answering an email really fast, and ElevateCX is where people who take customer experience seriously can find deep, engaging education that they can use to train their teams. Our attendees are customer support agents, managers, team leads, and others who are on the front lines of customer experience each day.
Cultivate your network
Not only do we bring experts to the stage to teach and train, we’ve always focused on building a rewarding community for our attendees. Most of our audience has been to 3 or more of our events, and many past speakers return again as attendees and develop lasting relationships. We carefully plan a lot of social time so you can meet speakers, network a bit, or go take a nap without missing a good talk. (We’ve thought about everything!)
Meet Our Awesome Speakers
We’ll be announcing more speakers and a deeper look at their talk topics over the next couple of months!
Yael McCue
Manager of Strategic Customer Success Team
CSAT Saving Throw: Making Support Workflows More Fun
Monte Williams
Senior Director of Client Services
Jordan Munson
Customer Support Manager
Defining Your Scope Of Support: An Exercise in Setting Boundaries
Jessica Malnik
Content Strategist and Community Builder
Challenging Our Perceptions about Customer Communities
Stefan Pintaric
Manager of Customer Support
It’s not me, it’s you. When to break up with your CX employer and how to move on.
Will Swaney
Senior Director, Customer Care
Sarah Hatter
Founder and CEO
Kody Atkinson
Support Manager
Harnessing FOMO: An unexpected tool for getting (and keeping) your team engaged
Still not convinced? Ugh, ok, read this page…
You’re In Good Company
Most of our attendees have attended 3 or more Elevate events in the past 5 years. We have a 65% company return rate and an 80% attendee return rate each year!
“Elevate is by far the best and most actionable support conference you’ll go to.”
Michael Labrecque-Jessen
Trello
“From the opportunity to network with a phenomenal community to learning how to be more effective as a team, each part of the conference provided the fuel needed to be better in my role.”
Celina Zamora-Torres
Atlassian
“Elevate was truly one of the best conferences I have ever attended. Each talk was more beneficial than the next, and was inspiring to companies from big to small.”
Alexandra Sofen
“Elevate continues to be the only conference that’s worth my support team’s precious time. The topics covered by the speakers have served as my roadmap for how to scale support during periods of rapid growth for our company.”
Max Swagler
Interfolio
“A fantastic conference for anyone who works with customers. Each time, I leave feeling inspired and excited about my job.”
Whitney Puidokas,
lose it!
“Blown away by the quality of the speakers, event, food, setting — everything! Just the perfect scale to keep things intimate and fun!”
Colin Wilkinson
etsy
Get Your Tickets
Need a discount?
Get in touch and we’ll help you out
Single Ticket
$ 450 / each
Most popular
- A single ticket includes access to all talks and meals, plus our welcome happy hour, all meals, and the option to signup for one of our optional Offsite Adventures!
Earlybird Group Ticket
$ 400 / each
Most popular
- A discount for buying 3 or more tickets. Includes access to all talks and meals, plus our welcome happy hour, all meals, and the option to signup for one of our Offsite Adventures!
Our speakers and attendees come from amazing companies
When you attend ElevateCX, you become part of a growing community of CX leaders – there’s no CEOs or VP’s in suits talking cost centers and valuations. Our attendees focus on the human element of supporting customers, building sustainable teams, and fostering healthy company culture.
Become a Producing Partner
We take sponsorships very seriously, and love building relationships between our audience and the people making amazing CX tools and products.
Learn more about our Sponsorship options
The Curtis Hotel
We’re headed back to Denver for a couple of awesome educational and social days. We’ll have optional activities on Thursday night and Sunday morning, so try to plan your travel around those dates!
Our room block is set for Thursday, Sept 3-Sunday Sept 6, and a limited number of rooms at our discounted rate are available. BOOK ASAP! Book Your Room With A DiscountSchedule
Elevate is single track, so all talks will take place in the same room across both days. Plan to join us Thursday evening-Sunday morning for the full experience.
Friday Sept 4: Doors open at 9am, talks kick off at 10am. We’ll run program until 2pm, then start our workshop at 2:30pm. Later that afternoon we’ll have a happy hour for people to chat and mingle with speakers and sponsors.
Saturday, Sept 5: Doors open at 8:30am for yoga, followed by group meditation at 9:30am. Brunch kicks off at 10am and talks start at 11am. We’ll run program until about 3pm then do something fun afterwards for anyone who’s staying in town.
Say Hello
You can also reach out to us on twitter @elevatecx, or email Sarah, sh@elevatecx.co!