The premier event for customer experience leaders
September 29 & 30, 2022.

Well boy howdy, events are back

We’re cautiously dipping our toes into live events again. Right now, we’re looking for speakers, sponsors, and interest in attending. Our next event is scheduled for September 29 & 30, in Denver, Co.

Apply to Speak

ElevateCX is the premier event for customer support, success, & experience professionals.

There’s more to customer support than just answering an email really fast, and ElevateCX is where people who take customer experience seriously can find deep, engaging education that they can use to train their teams. Our attendees are customer support agents, managers, team leads, and others who are on the front lines of customer experience each day.

Not only do we bring experts to the stage to teach and train, we’ve always focused on building a rewarding community for our attendees. Most of our audience has been to 3 or more of our events, and many past speakers return again as attendees and develop lasting relationships. We carefully plan a lot of social time so you can meet speakers, network a bit, or go take a nap without missing a good talk. (We’ve thought about everything!)
Who attends ElevateCX events?

The most common job titles for our attendees are VP of Customer Success, Senior Support Specialist, Support Team Lead, Support Manager, Head of Customer Success, Director of Technical Support, Customer Experience Director, Director of Client Services, Global Support Manager, and VP of Customer Experience.

Say No to business suits…

Elevate brings way more than just talks, we are a full service community. We know that CX teams are under-served, under-recognized, and under-funded, so we make sure they are seen, heard, respected, built up, empowered, and (most importantly) that they have fun during the conference. We want everyone to form authentic, long-lasting relationships with our sponsoring partners.

…Say Yes to yoga pants

Yes, you can event sponsor our yoga mornings, or our guided meditation session, or a workshop on creating an incident communication plan for support teams, or a VIP bottomless brunch! Past sponsors have put their name and special twist on:

 – Wine tasting – Lawn game happy hour – Headshot lounge – Karaoke night – Arcade hall rentals (with corndogs!)

Become a Sponsor

We’re picky about who we choose to partner with, and make sure they all create useful tools for support & CX teams. We create long-lasting relationships with our sponsors so we can vouch for each and every one of them. Because of the intentional and intimate nature of our even, we choose a llimited number of sponsors to partner with, and do not offer a trade show or booth hall.

$10k USD / 3 Available

Partner Sponsor

– Your logo on our website and all promo materials and emails – Two tickets to the event for your representatives – A customized discount code for you to share with customers & coworkers

– Access to full attendee list –Table space in our main room throughout the event – A discount code for you to purchase customer tickets at cost – Brief time on stage to talk about your product (5 min, not a full talk)
$15k USD / 1 available

Producing Sponsor

Everything from our Partner Sponsorship along with:

– Listing as a producing partner along with ElevateCX – Inclusion in online events and podcast leading up to the live event – Consideration for a speaking slot for your company reps or for one of your customers – Option to host a workshop and an off-site, afterparty, or day-after adventure

Some of Our Past

Speakers & Sponsors

We’ve hosted 25 events in 3 countries over 10 years, so we’ve had a lot of people on stage from all types of businesses. Our sponsors are typically companies creating products specicically for customer support, success, and experience teams

2022 is our 10th year!

We started hosting Elevate events in 2012 to meet the immediate need for education and career development for customer support teams. Since then, we’ve produced 25 events in 3 countries and have showcased over 250 speakers on stage from companies like Google, Atlassian, Etsy, Amazon, and Plaid, as well as smaller software companies and universities. ElevateCX is produced and curated by Sarah Hatter, founder of CoSupport and author of The Customer Support Handbook. A maven of customer support  and success, Sarah’s passion is curating the ElevateCX community to provide leadership opportunities, career growth, and mentorship through events and original media. You can hire her to speak, teach, or consult with your team about CX, team culture, or Lord of the Rings.

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