Join us for Cost Per Conversation Masterclass with Sarah Hatter &
tefan has been a part of the ElevateCX community since 2015. Since then he’s helped take small teams to scale while at Format, and he's now Manager of Customer Experience at BioRender. His passion for CX is focused around operations and driving value from the function, and ensuring that CX doesn’t become a second-class citizen at any of the companies he’s worked with.
Sarah started the ElevateCX Community way back in 2012, to provide education, networking, and career development for her fellow customer experience enthusiasts. She is the founder and CEO of CoSupport, a customer experience consulting agency, and currently has an $16 million Bell valuation in Animal Crossing.